What To Expect

What to Expect When We Come to Your Home


  • First, we’ll inspect the carpets/rugs that you want us to clean.  We’ll evaluate your needs, and go over the best possible way to get the best possible results.
  • Next, we’ll move any small furniture, and protect the legs of the remaining furniture in the area.
  • We’ll pre-treat any spots and stains as necessary with a natural product that is safe for you, your home, and your family.  Then, we’ll proceed in cleaning your carpets.
  • After we’re finished, we’ll groom the carpet and inspect the results with you and make sure you are completely satisfied.

The Truth About Stains & Odors…

We can get most stains and odors out; however, we cannot get them all.  No carpet cleaning company can.  We will get your carpets as clean and as odor-free as possible; however, there are rare occasions when things simply do not come out.  For instance, if a pet has urinated in the same place many times, the urine may have gone down into the padding.  In that case, your carpet would be clean; however, the smell would be coming from the padding below.  Likewise, if a stain has damaged the carpet fibers, the stain probably will not come out.  In those rare instances, we will do our very best to get your carpets looking and smelling as great as they possibly can.